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Serving Northern St. Louis County, Minnesota

In-person visits resume for some county services

Offices will now offer services by appointment

Posted 7/16/20

REGIONAL- Multiple St. Louis County government departments began offering select in-person appointments on Monday at government centers in Duluth, Virginia, and Hibbing to assist people who may be …

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In-person visits resume for some county services

Offices will now offer services by appointment

Posted

REGIONAL- Multiple St. Louis County government departments began offering select in-person appointments on Monday at government centers in Duluth, Virginia, and Hibbing to assist people who may be having difficulty accessing county services remotely.
County buildings remain closed to the public, with the exception of the courthouses, which are open for court business only. The county continues to recommend people access services using telephone, email, mail and online whenever possible.
People seeking to access financial assistance programs provided by Public Health and Human Services should call 218-471-7391 in Virginia or 218-726-2274 in Duluth to talk with a financial worker to determine if an appointment is needed. In-person appointments will be offered on Mondays, Wednesdays, and Fridays at both locations.
The Recorder’s Office has expanded its curbside service by appointment, offering it now in Duluth, Virginia and Hibbing. Additionally, the Recorder’s Office has added a new option for people to schedule appointments online. This service is limited to urgent and vital records requests only. Information on how to schedule an appointment can be found online at stlouiscountymn.gov/recorder. For questions, or to discuss if an appointment is needed, call 218-726-2559.
The Planning and Community Development Department will offer in-person appointments from its Virginia office on Wednesdays. Call 218-749-7103 to set up an appointment.
Anyone wishing to request an absentee ballot, or who wishes to vote early by absentee ballot can schedule curbside service by appointment through the Auditor’s Offices in Duluth and Virginia. To schedule an appointment, call 218-726-2385 in Duluth or 218-749-7104 in Virginia, or email elections@stlouiscountymn.gov.
For anyone with an appointment, the county has started using the No Wait Inside scheduling program, which will send text notifications to the individual alerting them when it’s their turn to enter the building, and other necessary instructions to follow.
The county board resumed in-person attendance at its meeting Tuesday at the Duluth Courthouse. Seating at future meetings will be limited to ten people to ensure safe physical distancing. People are also welcome to provide comments to the board in advance via voice mail and e-mail. Voice messages may be left at 218-726-2109 and will be played during the board meeting. Emails sent to publiccomment@stlouiscountymn.gov will be forwarded to all commissioners.
For anyone visiting one of the courthouses, going to a scheduled appointment at other county buildings, or attending Tuesday’s board meeting, new safety precautions are in place:
• All visitors must complete a self-screening for COVID symptoms prior to entering any county facility, including a temperature check.
• Visitors are requested to wear a face mask that covers both mouth and nose; and to maintain a minimum of six feet of physical distance for the duration of their visit. Note that masks are also required for anyone coming to a courthouse for court services.
• Anyone who is sick or experiencing any of the following symptoms, or who has someone in their household who is experiencing these symptoms, which cannot be attributed to another known health condition, should not enter any county buildings: fever (100.4 F or higher); chills; cough; shortness of breath or difficulty breathing; sore throat; muscle or body aches; headache; new loss of taste or smell; congestion or runny nose; nausea or vomiting; diarrhea.
To learn more about how to access St. Louis County services via remote means, visit stlouiscountymn.gov/COVID19.